Customer service plays a vital role in a business. In fact, it can make or break a business in just a snap. There are various types of customer service, the most popular one is engaging with customers via social media. We also have the traditional type such as phone calls and emails. But did you … Read more
Value is a word with multiple meanings. It can be the price, or the worth of something. But when we see it in a technical angle, the meaning of value must be precise for everyone to understand. Take customer value as an example. In a business, it literally means the benefits a customer gets of … Read more
Good leadership is what makes a successful business. However, many have failed in this aspect. Sometimes, the problem with leadership is being too good and confident about ourselves to the point that we forget that we have to give credit to those who worked hard as well. Leadership is not only about working by yourself … Read more
Your winning success lies on your leadership skills. And yes, you heard that right. It doesn’t matter if you have the skills, the looks, or anything else. If you don’t have good leadership skills, then you will probably go downhill in the long run. It’s going to be a rough road down there, especially if … Read more
Everybody loves freebies and bonuses, especially inside the workplace. These benefits will inspire them to work more and do more for the company. That’s why as a business leader, you must know the importance of giving benefits to your employees for the all their effort. And this is where indirect compensation enters the scene, which … Read more
Being a business leader, one of your duties is to keep all your employees happy. Failing to do so is a recipe for disaster and will lead to all kinds of negativity that will affect your company as a whole. That’s why whenever you see a disgruntled employee, make sure to take action as soon … Read more
There seems to be a fine line between Brand and Company. It’s hard not to mix them one way to another because both are related to business. In simple terms, a company can legally happen quickly. Whereas a brand is built over time. People say a brand is just a name that people will think … Read more