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Tips in Designing a Customer-Focused Business Process

11/01/202011/10/2019 by Steve Lucas
Business Process

Some companies have been struggling how to have an effective customer-centric business. There are two types of process about this. Is it designed with the customer in mind? Or only for the good of the company? In most cases, businesses have been adopting the latter compared to the former, leading to their business going downhill. … Read more

Categories Blog Tags business, customer, design, process
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